Legal

Terms of Service

Last updated: 5 November 2026

These Terms of Service (“Terms”) govern your use of the CMPM Android app and the website at https://cmpm.app (the “Service”), operated by CMPM (“CMPM”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service is

CMPM is a native app-to-app voice and video calling service. Calls are made between registered CMPM users over the internet. CMPM does not provide telephone numbers, PSTN calls, emergency calls or calls to people who are not registered CMPM users.

Emergency notice: CMPM is not a telephone service and cannot be used to contact emergency services. Always use a normal phone for emergency calls.

2. Eligibility and account

• You must be at least 18 years old and able to enter into a binding contract.
• You must provide accurate account information and keep it up to date.
• Your display name must be unique and must not impersonate another person or brand.
• You are responsible for keeping your password and device secure. You are responsible for activity under your account.
• One person may not maintain multiple accounts to abuse promotions, billing or the directory.

3. Pricing and billing

• Each user can set a price per minute in EUR. The applicable price is shown in the app before an outgoing call is placed.
• The caller pays the callee’s price. Charges are calculated pro rata per second at the per-minute rate and rounded to the nearest cent.
• A call can start only if the caller’s balance is sufficient. When the balance is exhausted, the call is ended automatically.
• Earnings are credited to the callee’s balance after the call is settled, subject to fraud checks and these Terms.
• You are responsible for any taxes applicable to amounts you earn.

4. Balance, top-ups and withdrawals

• The wallet is kept in EUR. Top-ups are added to your balance after payment is confirmed.
• You can request a withdrawal to a bank account (IBAN/SWIFT), USDT (TRC20) or Bitcoin (BTC) address. Payout details are saved per method for your convenience.
• Withdrawal requests are reviewed and may be delayed for verification, fraud prevention or legal compliance. We may request identity or source-of-funds information where required.
• Minimum withdrawal amounts, processing times and any network/transfer fees are shown on the withdrawal page or may be set by the payment provider.
• Top-ups are final and non-refundable except where required by law or where a charge was made in error.

5. Refunds and call disputes

If you believe a call was charged incorrectly (for example, a call that never connected or a duplicate charge), contact [email protected] within 30 days with the call details. We will review the records and, where appropriate, correct your balance.

6. Acceptable use

You must not:

• use the Service for illegal, fraudulent, harassing, threatening or abusive purposes;
• record a call without the consent of all participants where consent is required by law;
• impersonate any person, brand or authority;
• spam, scrape, reverse engineer, overload or attempt to bypass billing, security or access controls;
• use the Service to distribute malware or to infringe intellectual property or privacy rights;
• resell the Service without our written permission.

7. Availability

We aim to keep the Service available, but it is provided on a best-effort basis. We may perform maintenance, change features or suspend the Service. We are not responsible for failures caused by your internet connection, device, operator or third-party networks.

8. Intellectual property

The CMPM name, logo, app and website are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the app for personal, non-commercial purposes in accordance with these Terms.

9. Suspension and termination

We may suspend or terminate your account if you breach these Terms, if required by law, or to protect the Service or other users. You may stop using the Service and request deletion of your account at any time. Amounts already earned may be withheld where there is an investigation or a legal obligation.

10. Disclaimers and limitation of liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. We are not liable for indirect, incidental, special or consequential damages, or for lost profits, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid to us in the 3 months before the claim, or (b) EUR 50. Nothing in these Terms limits liability that cannot be limited by law, including your statutory consumer rights.

11. Indemnity

You agree to indemnify us against claims, damages and costs arising from your breach of these Terms or your misuse of the Service, to the extent permitted by law.

12. Governing law and disputes

These Terms are governed by the laws of the Republic of Bulgaria, without prejudice to mandatory consumer protection rules. Courts in Bulgaria have jurisdiction, unless mandatory law gives you the right to bring a claim elsewhere. EU consumers may also use the European Consumer Centre network or an alternative dispute resolution body.

13. Changes

We may update these Terms from time to time. The “Last updated” date above shows the current version. Material changes will be announced in the app or on this page. Continued use after the changes means you accept the updated Terms.

14. Contact

CMPM — [email protected] · [email protected]